I do Bikram Yoga. There, I admitted it. Just to get that out there before we move on. I also need to tell you that I have as much flexibility as some thin steel at absolute zero (though without the steel) and am, concomitantly, rubbish at Bikram yoga. I’ve had about 45 classes now, still can’t even touch my toes and nearly die at least once during the arduous 90-minute lock-step torture that not even the Inquisition dared employ. Ok. Confession over.
The reason I mention this is because there is a distinct difference between the two instructors I see most often. Let’s call them Rita and Laura. While both are technically very proficient and even gifted at what they do, know the 26 poses inside out (not an unapt expression for yoga) and offer helpful suggestions for getting a position right or improving your own practice, the classes with Rita are just much better than those with Laura. Why would this be so and what does it have to do with ELT?
The answer is: rapport. But just what is that? The MacMillan English Dictionary for Advanced Learners defines rapport as “a relationship in which people like, understand and respect each other” (which suggests I failed to establish rapport with a couple of ex-girlfriends.. ). Narrowing the scope more to ELT, Jim Scrivener describes rapport as: “the quality of the relationship in the classroom: teacher – student and student – student. It is not primarily technique driven, but grows naturally when people like each other and get on together” (Classroom Management Techniques p40). So, basically, it’s about people liking each other and getting on well together, which is all very well, but how can it be achieved?
One of the problems with rapport is that some just seem to have it naturally, while others can struggle. While it’s difficult to say exactly why one teacher might have better rapport than another, there are certain behaviours that a teacher can work on to help them get there. To this end, Scrivener goes on from the above quotation to list “authenticity”,” good listening”, “showing respect and support”, and “a good sense of humour” as highly desirable in achieving a good rapport with a class. While in How to Teach English, Harmer adds “recognising students” to the list, as well as “being even handed” (pp26 & 27). So, now we have a fairly complete list, let’s see how it manifests itself in my yoga classes.
A rapport diagnostic: how to aid and hinder rapport-building
In this section, we’ll look at some of the ways that Laura manages to create a negative atmosphere at times, and some suggestions for how to remedy this.
What the instructor does: singles late-comers out, stops the class to tell people off for being late and implies that they’re not taking the class seriously.
The problem: in a room full of adults, who are there to improve in some way, this sort of public reprimand is unhelpful, has a negative effect on the atmosphere in the room and can even be somewhat cringe-worthy.
What the instructor should do: be understanding. Everyone coming to yoga has a job, often a high-pressure job in this part of the world, and the traffic is a nightmare.
It’s hot, y’know
Perhaps they just got held up and couldn’t get there on time. At least they tried! Why not simply brush it off, continue and maybe after class have a quiet word, asking what the problem is and hinting that it’s not ideal to arrive late, but at least they’re making an effort to come.
What the instructor does: singles out only strong participants for praise
The problem: those less proficient at yoga are rarely – if ever – encouraged and can feel that they’re not up to the mark and that their efforts are futile (I know; I’m one of them!)
What the instructor should do: Be even-handed. Distribute praise evenly throughout the group when the situation demands it. If someone has put in some extra effort, improved on a posture last week, is noticeably suffering (very common!) and needs encouragement, praise them. Don’t praise everything, or it loses its effect, but don’t just praise strong students as this can be counter-productive. Not all of us can put our foot over our head while balancing on one-leg and hold it for 25 seconds…
What the instructor does: reprimands people for getting things wrong or for, accordingly, “not listening”
The problem: mistakes are part of the learning process and just because someone makes one doesn’t mean they weren’t listening!
What the instructor should do: show some respect and support. Demonstrate the posture again and highlight the part that’s gone wrong, not singling anyone in particular out. Simply deliver the ‘correction’ in a more supportive manner, telling a few students that they should continue to work on a certain part of the posture (nothing wrong with demand high yoga…). Perhaps offer some individual guidance while monitoring (yes, in yoga too) and don’t stop the class to tell people they’re not listening just because they’re not 100% perfect (I’m pretty sure this is actually some teacher insecurity hindering learning here, but that’s a blog post for another time..).
What the instructor does: knows the names of the stronger participants, but not the weaker ones (though oddly, she knows mine – must be a case of going long enough that she can’t not)
The problem: as with the praising, weaker students can feel discouraged or even slighted.
What the instructor should do: recognise students. It’s hard, very hard, to do, but a little more effort would go a long way. It’s particularly hard with a “drop-in” like event like this particular yoga class (an open group or rolling intake in ELT), but after a couple of weeks there really is no excuse. Even I know the names of some others I’ve barely spoken to. She could make some notes pre-class to help her remember or talk to people before they go in, asking how they are, etc. (she does this to a point, but only with the stronger ones or long-term regulars like me).
What the instructor does: delivers the class as if it were training session on how to kill enjoyment, rather than a collective exercise in, well, exercise.
I’m flagging at 23…
The problem: there’s very little humour, or give, in her classes. They can be isolating. Sometimes it can seem monotonous, as if I have to get the most out of it for myself, without being gently nudged along by the rapport the teacher creates.
What the instructor should do: have a sense of humour and reference the group effort. Rita has a good sense of humour and uses it well: “you’ve paid for the pain, make the most of it”, “only four postures to go before that glass of wine”, etc. I’m not saying she’s yoga’s Eddie Izzard, but in times of stress like the last third of a Bikram class, a little light banter goes a long way, helping you feel normal and part of a group. Yes, part of a group. This is exactly what Laura fails to do. And not having a sense of humour which, when used effectively can help create a group atmosphere, does not help.
What the instructor does: insists that postures are done by the book, regardless of individual issues with any one position in particular.
The problem: everyone is different and has different strengths and weaknesses and these should be catered for; it’s not a one-size-fits-all thing, the human body: my bad ankle is your dodgy hip. I guess it’s the yoga equivalent of learning preferences, in ELT terms.
What the instructor should do: listen to the learners. It took about 2 months before I convinced Laura that I simply cannot do a couple of postures due to my knees. It’s not a case that I’m simply being a recalcitrant pest – that’s my knees. Rather than trying to push me to do a posture (three actually) in a certain way, help me round it by suggesting something else. I’m being slightly disingenuous here as she has now done this, but it took a while. Learners are individuals and should be treated as such.
Taking a Position
So that’s my list of ways in which rapport is not built in my yoga class, with the parallels for the ELT classroom needing no further explanation. I bet you never thought a Bikram Yoga class and, say, a pre-intermediate English class could have this in common, but they do. The same would apply to many other situations, such as group work, leadership, or even talking down the pub with your friends. If the rapport isn’t there, it’s just not going to work out as well. Of course, rapport can actually have a detrimental effect, and we’ve probably all seen those teachers who get by on it alone – the entertainers whose teaching may not be wonderful, but whose students sure have a good time in class (Scott Thornbury writes about this here). However, it’s clear that rapport is an essential element of good teaching, for me, and I enjoy my yoga classes far more with it, than without. And the same goes for my CELTA groups, my friendly games of doubles badminton, my office, my Spanish classes, my IELTS re-certification training… you name it. It really can be the rapport what makes it.